Legal & Policy

Terms and Conditions
Cricfy Apps Platform Rules

These terms govern your use of cricfy apps. Please read them carefully before registering or placing any bets. By creating an account on cricfy apps, you confirm that you have read, understood, and agreed to everything on this page.

Last updated: January 2025

Important Notice

These terms apply to all players on cricfy apps. If you do not agree with any part of these terms, you must not use the platform.

For questions, contact us at [email protected]

Key Terms at a Glance

The most important rules on cricfy apps, summarised clearly before you read the full terms below.

One Account Per Player

Each player is permitted one account on cricfy apps. Duplicate accounts will be closed and any balances may be forfeited. Register once with accurate personal details and keep your account information up to date.

18+ Age Requirement

You must be at least 18 years old to register and play on cricfy apps. We take age verification seriously. Any account found to belong to a minor will be closed immediately and all funds returned to the payment source.

Deposit and Withdrawal Rules

All deposits and withdrawals on cricfy apps are processed in Bangladeshi Taka via bKash, Nagad, and Rocket. Withdrawals are only processed to the same payment method used for the deposit. Minimum withdrawal amounts apply.

Bonus Wagering Requirements

All bonuses on cricfy apps are subject to wagering requirements before withdrawal. The specific wagering multiplier for each bonus is stated at the time the bonus is offered. Bonuses cannot be withdrawn as cash until requirements are met.

Responsible Gaming Obligations

Cricfy apps is committed to responsible gaming. Players can set deposit limits, session time limits, and self-exclusion periods at any time. We reserve the right to apply limits to any account where we identify signs of problem gambling.

Prohibited Activities

Fraud, collusion, use of automated betting software, and any attempt to exploit technical errors are strictly prohibited on cricfy apps. Accounts found engaging in prohibited activities will be suspended and balances may be voided.

01 General Terms

These Terms and Conditions ("Terms") govern your access to and use of the cricfy apps platform, including the website at cricfy-apps.net, the cricfy apps mobile application, and all games and services available through the platform. By registering an account, making a deposit, or placing a bet on cricfy apps, you confirm that you have read these Terms in full and agree to be bound by them.

Cricfy apps reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Continued use of cricfy apps after any changes are published constitutes your acceptance of the updated Terms. It is your responsibility to check this page periodically for updates.

These Terms apply to all players on cricfy apps regardless of the device or method used to access the platform. If you access cricfy apps through the mobile app, through a browser on your phone, or through a desktop browser, these Terms apply equally.

Note: These Terms should be read alongside the Privacy Policy and the Responsible Gaming policy, both of which form part of the agreement between you and cricfy apps.

02 Eligibility

To register and play on cricfy apps, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be registering as an individual, not on behalf of a company or third party.
  • You must not be a current employee, contractor, or immediate family member of an employee of cricfy apps.
  • You must not be accessing cricfy apps from a jurisdiction where online gambling is prohibited by law.
  • You must not have been previously excluded or banned from cricfy apps.

Cricfy apps reserves the right to request proof of age and identity at any time. If a player cannot provide satisfactory verification documents, their account may be suspended and withdrawals withheld until verification is complete. Any account found to belong to a player under the age of 18 will be closed immediately, all bets placed will be voided, and any remaining balance will be returned to the payment source used for the original deposit.

Age Restriction: Cricfy apps strictly enforces the 18+ age requirement. Underage gambling is illegal and harmful. If you are under 18, do not attempt to register on cricfy apps.

03 Account Rules

Each player is permitted to hold only one account on cricfy apps. Opening multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is a violation of these Terms and may result in all accounts being closed and balances being forfeited.

Registration

When registering on cricfy apps, you must provide accurate and complete information including your real name, date of birth, and a valid mobile number. You must not use false information, another person's details, or a fictitious identity when creating your account.

Account Security

You are responsible for maintaining the security of your cricfy apps account. Do not share your login credentials with anyone. If you believe your account has been accessed without your authorisation, contact the cricfy apps support team immediately at [email protected].

Account Verification

Cricfy apps may require identity verification at any point, including before processing withdrawals. Verification may require you to submit a copy of a government-issued ID and proof of your payment method. Accounts that fail verification may have withdrawals suspended until the process is completed satisfactorily.

  • Provide accurate registration details at all times.
  • Keep your password secure and do not share it.
  • Notify support immediately if you suspect unauthorised access.
  • Complete verification requests promptly to avoid withdrawal delays.

04 Deposits

Deposits on cricfy apps are processed in Bangladeshi Taka (BDT) through the following local payment methods: bKash, Nagad, and Rocket. All deposits are credited to your cricfy apps account balance instantly upon confirmation from the payment provider.

Minimum Deposit

The minimum deposit amount on cricfy apps is ৳50. There is no maximum deposit limit, though large deposits may be subject to additional verification checks.

Deposit Responsibility

You are responsible for ensuring that all funds deposited to cricfy apps are from a legitimate source and belong to you . Cricfy apps does not accept deposits from third parties. If a deposit is made from a payment account that does not belong to the registered player, the deposit may be reversed and the account suspended pending investigation.

Deposit Methods: bKash, Nagad, and Rocket are the only accepted deposit methods on cricfy apps. Deposits made through unsupported methods will not be credited and may be returned after a processing delay.

05 Withdrawals

Withdrawals on cricfy apps are processed to the same payment method used for the player's most recent deposit. This policy exists to prevent fraud and ensure that funds are returned to their original source. Withdrawals to a different payment method than the one used for deposit will not be processed.

Withdrawal Processing Time

Cricfy apps aims to process all withdrawal requests within minutes during normal operating hours. In some cases, particularly for larger amounts or accounts undergoing verification, processing may take longer. Cricfy apps is not responsible for delays caused by the payment provider after the withdrawal has been approved on our end.

Minimum and Maximum Withdrawals

The minimum withdrawal amount on cricfy apps is ৳200. Maximum withdrawal limits per transaction and per day may apply and will be communicated to players through the withdrawal interface at the time of the request.

  • Withdrawals are only sent to the payment method used for deposit.
  • Minimum withdrawal: ৳200.
  • Bonus funds must meet wagering requirements before withdrawal.
  • Cricfy apps reserves the right to request verification before approving any withdrawal.
  • Withdrawals will not be processed to third-party accounts.

Fast Withdrawals: Most withdrawals on cricfy apps are processed within minutes. If your withdrawal has been pending for more than 24 hours, contact support at [email protected].

06 Bonuses and Promotions

Cricfy apps offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms stated at the time the bonus is offered, including wagering requirements, minimum odds, eligible games, and expiry dates. These bonus-specific terms take precedence over the general terms in this section where there is a conflict.

Wagering Requirements

All bonus funds credited to your cricfy apps account must be wagered a specified number of times before they can be withdrawn as cash. The wagering multiplier for each bonus will be clearly stated when the bonus is offered. For example, a bonus with a 20x wagering requirement means the bonus amount must be bet 20 times in total before a withdrawal can be requested.

Bonus Abuse

Cricfy apps monitors bonus usage across all accounts. Any player found to be abusing the bonus system — including but not limited to creating multiple accounts to claim the same bonus, using low-risk betting strategies to meet wagering requirements, or colluding with other players — will have their bonus voided and their account reviewed. Cricfy apps reserves the right to withhold withdrawals from accounts where bonus abuse is suspected pending investigation.

  • Bonuses cannot be withdrawn until wagering requirements are fully met.
  • Each bonus offer has its own expiry date — unused bonuses expire automatically.
  • Only one welcome bonus per player, per household, per device, and per IP address.
  • Cricfy apps reserves the right to modify or withdraw any bonus offer at any time.
  • Loyalty program rewards are subject to the separate Loyalty Program terms.

07 Gameplay Rules

All games available on cricfy apps — including live casino games from MT Live, HRG Live, and PP Live, as well as slots and table games — are governed by the rules of the individual game as presented within the game interface. In the event of a discrepancy between the game rules displayed in the interface and any other source, the rules displayed in the game interface at the time of play take precedence.

Live Casino Games

Live casino games on cricfy apps are operated by third-party providers in licensed studio environments. Game outcomes are determined by physical equipment — real cards, real wheels, real dice — operated by professional dealers. Cricfy apps does not control the outcome of live casino games. Any disputes regarding live game outcomes must be raised with the cricfy apps support team, who will liaise with the relevant provider.

Technical Errors

In the event of a technical error, system failure, or connectivity issue during a game session, cricfy apps reserves the right to void the affected round and return the bet amount to the player's account. Cricfy apps is not liable for losses resulting from technical issues on the player's device or internet connection.

Game Fairness: All live casino games on cricfy apps use real physical equipment operated by trained dealers. There are no software-generated outcomes in live casino games — what you see on screen is what is happening in the studio.

08 Prohibited Activities

The following activities are strictly prohibited on cricfy apps. Engaging in any of these activities may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where applicable:

  • Fraud: Using stolen payment credentials, fraudulent identity documents, or any other deceptive means to fund or operate an account.
  • Collusion: Coordinating with other players to gain an unfair advantage in any game on cricfy apps.
  • Automated Betting: Using bots, scripts, or any automated software to place bets or interact with the cricfy apps platform.
  • Exploiting Errors: Deliberately exploiting software bugs, pricing errors, or technical glitches to gain an unfair advantage. Any winnings obtained through exploitation of errors will be voided.
  • Money Laundering: Using cricfy apps to launder money or process funds from illegal activities. Cricfy apps complies with applicable anti-money laundering regulations and will report suspicious activity.
  • Multiple Accounts: Creating more than one account on cricfy apps for any reason, including to claim multiple bonuses.
  • Underage Gambling: Registering or playing on cricfy apps if you are under 18 years of age.

Zero Tolerance: Cricfy apps has a zero-tolerance policy for fraud, collusion, and money laundering. Accounts found engaging in these activities will be permanently closed and all funds may be forfeited.

09 Privacy and Data

Cricfy apps collects and processes personal data in accordance with our Privacy Policy. By registering on cricfy apps, you consent to the collection and use of your personal data as described in the Privacy Policy. The Privacy Policy forms part of these Terms and should be read alongside them.

Cricfy apps will never sell your personal data to third parties for marketing purposes. Your data is used to operate your account, process payments, verify your identity, and comply with legal obligations. For full details on how your data is collected, stored, and used, please read the Privacy Policy.

10 Responsible Gaming

Cricfy apps is committed to providing a safe and responsible gaming environment for all players. We offer a range of tools to help players manage their gaming activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion options.

If you feel that your gambling is becoming a problem, we encourage you to use these tools and to seek help. You can access responsible gaming tools through your account settings or by contacting the cricfy apps support team. For more information, visit the Responsible Gaming page.

  • Set daily, weekly, or monthly deposit limits at any time.
  • Request a cooling-off period of 24 hours, 7 days, or 30 days.
  • Apply for permanent self-exclusion if needed — this cannot be reversed for a minimum of 6 months.
  • Contact support at any time if you need help managing your gaming activity.

11 Limitation of Liability

Cricfy apps provides the platform on an "as is" basis. While we work hard to maintain 99.9% uptime and a reliable service, we cannot guarantee that the platform will be available at all times or free from errors. Cricfy apps is not liable for any losses — financial or otherwise — resulting from platform downtime, technical errors, or connectivity issues beyond our reasonable control.

Cricfy apps is not liable for losses resulting from a player's failure to read and understand the rules of a game before playing. It is the player's responsibility to understand the rules, odds, and risks associated with each game before placing a bet.

To the maximum extent permitted by applicable law, cricfy apps's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

12 Changes to These Terms

Cricfy apps reserves the right to update, modify, or replace these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, cricfy apps may notify players via email or an in-platform notification.

Your continued use of cricfy apps after any changes to these Terms are published constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using cricfy apps and may request the closure of your account by contacting support.

Stay Informed: We recommend checking this page periodically to stay up to date with the current Terms. The "Last Updated" date at the top of this page will always reflect when the most recent changes were made.

Ready to Play on Cricfy Apps?

Now that you've read the Terms and Conditions, you know exactly how cricfy apps works. Register today and get access to live casino games, local Taka payments, and a loyalty program that rewards every session.