Player Wellbeing

Responsible Gaming
on Cricfy Apps

Gaming on cricfy apps should always be fun — never stressful, never a financial burden. We have built a full set of responsible gaming tools directly into the platform so that every player can stay in control, set their own limits, and get help if they ever need it.

Deposit Limits
Set daily, weekly, or monthly caps
Session Limits
Control how long you play
Cooling-Off
Take a break anytime
Self-Exclusion
Permanent or temporary block

Our Commitment to Every Player

Cricfy apps believes that responsible gaming is not just a legal requirement — it is a genuine responsibility to every player who trusts us with their time and money. We have invested in tools, training, and processes to make sure that every player on cricfy apps has access to the support they need, whenever they need it. If gaming stops being fun, we want to be the first to help you take a step back.

Responsible Gaming Tools

Every tool below is available to all cricfy apps players at no cost. You can activate any of them through your account settings or by contacting our support team.

Deposit Limits

Set a maximum amount you can deposit into your cricfy apps account per day, per week, or per month. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered instantly but increases take 7 days to take effect — giving you time to reconsider.

Session Time Limits

Set a maximum session duration so that cricfy apps will automatically log you out after a set period of play. You can choose from preset options or set a custom time. A reminder notification will appear before your session limit is reached so you always know how long you have been playing.

Loss Limits

Set a maximum amount you are willing to lose within a given period. When your loss limit is reached, cricfy apps will prevent further betting until the period resets. This tool is particularly useful for players who want to keep their gaming within a strict budget without having to track every bet manually.

Cooling-Off Period

Request a cooling-off period of 24 hours, 7 days, or 30 days. During a cooling-off period, your cricfy apps account will be temporarily suspended — you will not be able to log in, deposit, or place bets. Your account balance is preserved and you can return after the period ends.

Self-Exclusion

If you feel that you need a longer break from gaming, you can apply for self-exclusion on cricfy apps. Self-exclusion can be set for a minimum of 6 months or permanently. Once applied, self-exclusion cannot be reversed for the minimum period — this is intentional, to give you a genuine break from the platform.

Reality Checks

Enable reality check notifications on cricfy apps to receive regular reminders of how long you have been playing and how much you have wagered during your current session. These pop-up reminders appear at intervals you choose and give you a moment to pause and decide whether to continue playing.

What Is Responsible Gaming?

Responsible gaming means playing online casino games — including live casino, slots, and table games on cricfy apps — in a way that is enjoyable, affordable, and within your personal limits. It means treating gaming as entertainment, not as a way to make money or solve financial problems.

Cricfy apps is designed for players who want to have fun. The live casino games from MT Live, HRG Live, and PP Live, the dice games, Dragon and Tiger, and Charge Buffalo slots are all built to be entertaining experiences. But like any form of entertainment that involves money, it is important to approach gaming with a clear head and a set budget.

Responsible gaming on cricfy apps is about three things: knowing your limits before you start, using the tools available to enforce those limits, and knowing when to stop and ask for help. Cricfy apps supports all three of these things and has built the platform to make responsible gaming as easy as possible for every player in Bangladesh.

The Golden Rule: Only ever gamble with money you can afford to lose. Never chase losses. Never borrow money to gamble. If gaming stops being fun, stop playing and contact our support team.

Tips for Playing Responsibly on Cricfy Apps

Here are some practical tips that cricfy apps recommends to every player before they start a gaming session:

  • Set a budget before you play. Only decide how much you are willing to spend before you open the cricfy apps platform. Once that amount is gone, close the app and come back another day.
  • Use deposit limits from day one. Setting a deposit limit when you first register on cricfy apps is the single most effective way to keep your gaming within budget. You can always adjust it later, but starting with a limit is a smart habit.
  • Never chase losses. If you have had a losing session on cricfy apps, the worst thing you can do is keep playing to try to win it back. Losses are part of gaming — accept them and walk away.
  • Take regular breaks. Use the session time limit tool or simply set a personal reminder to step away from the screen every hour. A short break helps you stay clear-headed and in control.
  • Don't play when you're upset or stressed. Gaming decisions made when you are emotional, tired, or under financial pressure are rarely good ones. Only play cricfy apps when you are in a calm, positive state of mind.
  • Keep gaming separate from your finances. Never use money set aside for rent, food, bills, or family expenses to fund your cricfy apps account. Gaming money should always come from your discretionary entertainment budget.
  • Track your time and spending. Use the account history section of your cricfy apps account to review how much time and money you have spent. Awareness is the first step to staying in control.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. Cricfy apps encourages all players to be honest with themselves and to watch out for the following warning signs. If any of these apply to you, it may be time to use the responsible gaming tools available on cricfy apps or to seek outside support.

Important: Recognising a problem early makes it much easier to address. There is no shame in asking for help — cricfy apps will always support players who reach out.

Quick Access Tools

All tools are available in your account settings after logging in. Need help? Email [email protected]

Need Help Now?

If you or someone you know is struggling with problem gambling, please reach out to our support team immediately. We are here to help, not to judge.

[email protected]

Available 24 hours a day

Warning Signs to Watch For

Be honest with yourself. If you recognise any of these patterns in your own gaming behaviour on cricfy apps or elsewhere, it is time to use the responsible gaming tools or speak to someone.

Spending More Than You Planned

You regularly deposit more than you intended to, or find yourself making multiple deposits in a single session to keep playing after losing.

Chasing Losses

After a losing session, you feel a strong urge to keep playing to win back what you lost, rather than accepting the loss and stopping.

Hiding Your Gaming Activity

You feel the need to hide how much time or money you spend on cricfy apps from family members or friends, or you feel guilty about your gaming.

Gambling with Essential Money

You have used money meant for rent, food, bills, or other essential expenses to fund your gaming account, or you have borrowed money to gamble.

Gaming Affecting Your Mood

You feel anxious, irritable, or depressed when you are not able to play, or your mood is heavily influenced by whether you win or lose on any given day.

Losing Track of Time

You regularly play for much longer than you intended to, losing track of time during sessions and neglecting other responsibilities or relationships as a result.

Self-Check Questions

Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use the responsible gaming tools on cricfy apps or contact our support team.

Q1

Have you ever spent more money on cricfy apps or other gaming platforms than you could comfortably afford to lose?

Q2

Have you ever borrowed money or sold personal belongings to fund your gaming activity?

Q3

Do you find it difficult to stop playing once you have started, even when you planned to play for only a short time?

Q4

Have you ever lied to family or friends about how much time or money you spend on gaming?

Q5

Do you feel restless, irritable, or anxious when you try to cut down or stop gaming?

Q6

Have you ever returned to gaming the day after a loss with the intention of winning back what you lost?

Q7

Has gaming ever caused problems in your relationships, work, or daily responsibilities?

Q8

Do you think about gaming frequently when you are not playing — planning your next session or thinking about past wins and losses?

If you answered yes to any of these questions, please contact our support team at [email protected] or use the self-exclusion tool in your cricfy apps account settings.

How to Activate Responsible Gaming Tools

All responsible gaming tools on cricfy apps are available directly in your account. Here is how to access them in four simple steps.

01
Log In to Your Account

Visit cricfy apps and log in to your player account using your registered mobile number and password. If you do not have an account yet, register first.

02
Go to Account Settings

Navigate to the Account Settings section from your profile menu. You will find the Responsible Gaming section listed clearly within your account settings.

03
Choose Your Tool

Select the responsible gaming tool you want to activate — deposit limit, session limit, loss limit, cooling-off period, or self-exclusion. Each tool has clear instructions.

04
Confirm and Apply

Set your preferred limit or period and confirm. Limits that reduce your spending take effect immediately. Increases to limits have a 7-day cooling period before they apply.

Need help setting up a tool? Contact our support team at [email protected] and we will walk you through the process step by step. All requests are handled confidentially.

Protecting Minors

Cricfy apps is strictly an 18+ platform. We take the protection of minors extremely seriously and have multiple safeguards in place to prevent underage access to the platform.

All new players are required to confirm that they are 18 years of age or older during the registration process. Cricfy apps reserves the right to request identity verification documents at any time to confirm a player's age. Any account found to belong to a player under 18 will be immediately closed and all funds returned.

If you share a device with younger family members, we strongly recommend using device-level parental controls to prevent access to the cricfy apps platform. You should also never share your cricfy apps login credentials with anyone, including family members.

Suspect underage access? If you believe a minor has accessed or registered on cricfy apps, contact us immediately at [email protected]. We will investigate and act immediately.

Age Verification Process
Age Confirmation at Registration
All players must confirm they are 18+ when creating a cricfy apps account.
Document Verification on Request
Cricfy apps may request a government-issued ID to verify age before processing withdrawals.
Immediate Account Suspension
Any account suspected of belonging to a minor is suspended immediately pending investigation.
Full Refund on Closure
If an underage account is confirmed, all deposits are returned and the account is permanently closed.

Ready to Play Responsibly on Cricfy Apps?

Join cricfy apps today and set your responsible gaming limits from the moment you register. Play live casino, dice, Dragon and Tiger, and more — all within a platform that genuinely cares about your wellbeing.

18+ only  |  Please gamble responsibly  |  Terms and Conditions apply